We values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase on our website.

1. Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, payment details.
  • Account Information: Username and password if you create an account.
  • Transactional Information: Order history, preferences, and feedback.
  • Technical Information: IP address, browser type, device information, pages visited, and interaction with the website.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders.
  • Communicate with you about your orders, account, or inquiries.
  • Improve our website, products, and services.
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Payment processors, shipping companies, and IT service providers to help us run our business.
  • Legal Authorities: When required by law or to protect our legal rights.

4. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Enhance your browsing experience.
  • Understand website traffic and improve our website.
  • Show personalized content and promotions.

You can disable cookies in your browser settings, but some features of the website may not function properly.

5. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.
  • Object to or restrict the processing of your personal information.
  • Withdraw consent for marketing communications.

To exercise these rights, contact us at info@cherryactive.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external websites.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Email: info@cherryactive.com.
Phone: +254707492774 or +254746467768